Creating Magic with Innovative Rewards.
The Orlando Magic, an analytics & technology leader in the NBA, was searching for a way to create a new type of rewards experience for their fans. They partnered with TEEPS to help them create a new, custom product that seamlessly integrates various systems (including ticketing, seat upgrades, and in-app purchasing) into a consolidated fan facing program. TEEPS began with a Discovery Session to understand the Magic’s vision and to be introduced to their team. In the three months leading up to the 2017-2018 season, TEEPS designed and developed the Magic Rewards module which resides within the Magic’s official mobile application.
I'm extremely pleased with what TEEPS delivered. We were looking for a solution to integrate disparate systems into a single, cohesive experience for fans. Our new Magic Rewards accomplishes that and gives us the ability to further personalize interactions with fans and reward them for their loyalty.